Umbra builds the systems that let multi-location businesses see every store, connect every system, and keep operating when conditions change. 129 locations across three countries run on them today.
As of September 2026.
Multi-location retail across three countries. A challenger platform built from scratch. Complex is where we do our best work.
Umbra is a Philippine operational technology company. We build custom systems for multi-location and multi-brand organizations across the Philippines and Southeast Asia - organizations that have outgrown generic, off-the-shelf software. Retail is where we've done the most work. The same problems - many sites, many systems, one view - show up in any complex operation.
Four jobs every complex operation needs done. We build the systems for all four.
Keep the business operating
Point-of-sale, in-store systems, inventory, and ERP that keep every location trading - including the ones you haven't opened yet. Store systems run on a local server, so they keep selling without an internet connection. Our POS is BIR-accredited for retail and F&B.
Know what's happening
Dashboards and query tools that show leadership every store, channel, and product - without waiting for someone to build a report.
Make it work as one
APIs, integrations, and platforms that link your systems to each other - and your products to the people who use them.
Change without breaking the operation
Operational consulting and custom builds for when the market, a supplier, a channel, or the rules change. We help decide what should change, then build it.
Grow without losing control.
Built to keep working
On November 18, 2025, a Cloudflare outage took websites and apps offline around the world. Every store running Umbra systems kept trading.
Everything a store needs to sell - including the POS - runs on a local server inside the store. No internet required.
The only thing affected was the tablets customers use to sign for their prescription glasses at pickup. Staff switched to paper backup forms for the few hours it was down, and the store systems synced everything once the connection came back. Nothing was lost.
Sunnies runs 129 locations across the Philippines, Thailand, and Vietnam on Umbra systems. Each market runs its own store setup. Headquarters sees all of it in one set of dashboards.
Seven brands - eyewear, beauty, optical, and cafes - on one operating backbone.
We sit with your team and map how the operation actually runs - before anything is designed or priced.
We plan the system around your locations, your workflows, and the systems you already have.
Our in-house team of 40 builds it and rolls it out without stopping trading. New stores have every system installed before opening - in 30 minutes or less - so data flows from the first sale. Upgrades happen after closing time, and the store opens the next morning on the new system.
We stay after launch. Our team maintains 12 production systems today.
Eight questions to ask before buying an offline POS in the Philippines - where transactions are stored, what stops when the internet drops, payments, sync, BIR and mall accreditation, and store setup - from Umbra, whose in-store systems kept every Sunnies store trading through the November 2025 Cloudflare outage.
Seven signs a multi-branch business in the Philippines has outgrown off-the-shelf software, when packaged tools are still the right choice, and what moving to custom involves - from Umbra, the Quezon City operational technology company behind Sunnies' 300+ branches across 7 brands in the Philippines, Thailand and Vietnam.
Most retail and multi-location businesses in Southeast Asia already generate the data they need to make sharper decisions - it's scattered across a dozen systems that were never meant to talk to each other. Umbra Digital builds custom connectors to unify fragmented POS, inventory, e-commerce, and operations data into a single dashboard layer, giving business leaders a real view of their operations - often for the first time.
Answer 10 questions about how your operation runs today. No signup required.
Tell us what's getting harder to manage. We'll start there.
